Saplyn Family Terms of Use

Effective date: October 6, 2026 · Mommalyn Inc.

These terms are between you and Mommalyn Inc., a Delaware corporation ("Saplyn," "we"), and apply when you use the Saplyn parent portal, the Saplyn mobile app, or Saplyn's public enrollment and waitlist pages (the "Service") as a parent, guardian, or household member ("you").

These terms include individual arbitration and a class-action waiver (Section 10), with a 30-day opt-out.

1. Your childcare provider runs your account's world

Saplyn is software your childcare provider (your "Center") uses to run its business. Your relationship for childcare itself — enrollment, tuition, policies, your child's records, who is authorized on your household — is between you and your Center. The Center decides what information about your child is kept in Saplyn and who can see it; Saplyn follows the Center's configuration.

Questions about your child's records, your bill, or your access go to your Center. Questions about the software or your login go to legal@saplyn.co.

2. Your account

You must be at least 18. Sign-in links and codes are emailed to you, so keep your inbox secure and don't share them or any invitation link. Your account is yours alone; other caregivers should use their own. Tell your Center promptly if someone's access should change.

3. Your child's information

Keep what you provide accurate — especially emergency contacts, allergies, medical information, and pickup authorizations; the Center relies on it. How information is handled is described in our Privacy Policy. Requests about your child's records go to your Center, which may be required by law to keep certain records.

4. Photos, reports, and messages are for your family

Content your Center shares may include other children. You may save and share content of your own child for personal, family use. Do not redistribute content that identifies other people's children, and do not make content public without the consent of everyone identifiable in it. Be civil in messages: no harassment, spam, or unlawful content.

The Service is not an emergency channel. For anything urgent, call the Center; for emergencies, call 911. Messages and notifications can be delayed and are not monitored in real time. Nothing in the Service is medical advice.

5. Payments

If your Center bills through Saplyn:

• Payments are processed by Stripe; your full card or bank details go to Stripe and are not stored by Saplyn.
• Amounts — tuition, fees, late fees, discounts, credits, deposits and their refund terms — are set by your Center under your agreement with them. Billing disputes are between you and the Center.
• If you turn on automatic payments, you authorize the Center (via Saplyn and Stripe) to charge your saved payment method for invoices as they come due, until you turn it off.
• Bank (ACH) payments can take several days and can be returned; a payment isn't final until it settles.
• A late fee, if your Center charges one, appears as its own line on your bill.
• We may send you payment reminders, in your language, and let your Center know when an account falls behind.

6. Acceptable use

Don't misuse the Service: no accessing records or accounts you aren't authorized for, no probing or breaking security, no scraping, no malware, no unlawful content, and no interfering with the Service or other users. Check-in codes and emailed links are personal — don't share them.

7. Suspension, restriction, and termination

Your Center controls your connection to its account. We may suspend or terminate your account for violating these terms or if required by law. You may stop using the Service at any time; your child's records remain with your Center.

If your bill is past due. Where your Center turns this on, some self-service features — checking your child in or out yourself in the app or at the kiosk, and booking new drop-in days — may be paused while an invoice is overdue. Whenever that happens:

• Your child's care is never affected. Staff can always check your child in and out.
• It never starts sooner than 14 days after we notify you that a payment was missed, and only if the invoice is still unpaid.
• It lifts automatically when your payment clears.
• You will be told what is paused and how to resolve it, in your language, in the app.

You can still see and pay your bill, message your Center, and read your child's reports and photos throughout.

8. Disclaimers

The Service is provided "as is." We don't warrant uninterrupted or error-free operation, and information in the Service is entered by people and systems that can make mistakes — your Center's official records control. To the fullest extent permitted by law, we disclaim implied warranties, including merchantability and fitness for a particular purpose.

9. Limitation of liability

To the fullest extent permitted by law: Saplyn is not liable for the acts or omissions of your Center (including its care of your child, its charges, or the content it shares); neither party is liable for indirect, incidental, consequential, special, or punitive damages; and Saplyn's total liability to you arising out of the Service is limited to the greater of $100 or the amounts you paid to Saplyn (not to your Center) in the 12 months before the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

10. Disputes: arbitration and class waiver (with opt-out)

Please contact us first at legal@saplyn.co; we'll try in good faith to resolve it within 60 days.

Otherwise, you and Saplyn agree that any dispute arising out of these terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before one arbitrator, by videoconference or in your home county if an in-person hearing is needed. The Federal Arbitration Act governs this section, and AAA's consumer fee schedule applies. Either of us may instead bring an individual claim in small claims court, or go to court for injunctive relief concerning intellectual property or unauthorized access.

Class waiver: claims may be brought only in an individual capacity, not in any class, consolidated, or representative proceeding. If this waiver is unenforceable for a claim, that claim proceeds in court.

Opt-out: you may opt out of arbitration and the class waiver by emailing legal@saplyn.co within 30 days of first accepting these terms.

Disputes with your Center are governed by your agreement with the Center, not this section.

11. General

These terms are governed by Delaware law (without depriving you of consumer protections of your home state that apply by law); subject to Section 10, courts in Delaware have exclusive jurisdiction. We may update these terms by posting a new version with a new effective date, and will notify you of material changes by email or in-app before they take effect; continued use is acceptance, and changes to Section 10 apply only to later disputes. If a provision is unenforceable it will be limited to the minimum extent necessary. These terms plus the Privacy Policy are the entire agreement between you and Saplyn about the Service — they do not change your agreement with your Center.

12. Contact

Mommalyn Inc. · 3723 Greenville Ave STE 41398, Dallas, TX 75206 · legal@saplyn.co