Saplyn Terms of Service
Effective date: October 6, 2026 · Mommalyn Inc.
These Terms of Service (the "Agreement") are between Mommalyn Inc., a Delaware corporation ("Saplyn," "we," "us"), and the childcare provider that creates a Saplyn account or otherwise accepts this Agreement (the "Center," "you"). The person accepting represents that they are at least 18 and have authority to bind the Center. This Agreement governs the Center's use of the Saplyn platform, web and mobile applications, and related services (the "Service").
This Agreement includes binding individual arbitration and a class-action waiver (Section 15). It incorporates the Data Processing Addendum ("DPA"), the Privacy Policy, and the Subprocessor List. Family Users are additionally governed by the Family Terms of Use.
1. The Service; accounts
1.1 The Service. Saplyn provides software for running a childcare business. We may add, change, stage, or retire features at any time.
1.2 Authorized Users. The Center may invite its staff ("Staff Users") and the parents, guardians, and household members of enrolled or applying children ("Family Users") (together, "Authorized Users"). The Center is responsible for its Authorized Users' compliance with this Agreement and for keeping its user lists and permissions current — including removing departed staff and updating household access when custody or authorization changes. Accounts are for identified individuals; sign-in links and codes must not be shared.
1.3 The Center controls access. Saplyn enforces the roles, permissions, and household settings the Center configures; the Center is responsible for configuring them appropriately.
2. Price and fees
2.1 The Service is free. Saplyn does not charge the Center a subscription, per-location, per-child, per-seat, setup, or onboarding fee. Current pricing is published at saplyn.co/pricing. Fees on family payments are covered in Section 3.6.
2.2 Beta and paid features. Beta features are provided at no charge while labeled beta and may change or end. Saplyn may offer optional paid features at prices published at saplyn.co/pricing. The Center is never charged for a paid feature it has not chosen, and a feature the Center already uses for free will not become paid for that Center without advance notice.
2.3 No contract; closing the account. There is no minimum term and no cancellation fee. The Center may close its account at any time from Settings; Section 12.3 applies. A paid feature renews each billing period until cancelled; cancellation takes effect at the end of the current period, and fees already paid are non-refundable except as required by law.
2.4 Late payment (paid features). If a payment the Center owes Saplyn for a paid feature fails, we may suspend that paid feature after notifying the Center — never the free Service or data export.
2.5 Taxes. Fees exclude taxes; the Center is responsible for applicable sales and use taxes, excluding taxes on Saplyn's income.
3. Family payments (Stripe Connect)
If the Center collects tuition and fees through the Service:
3.1 Stripe Connected Account. The Center must register for a Stripe connected account and agrees to the Stripe Connected Account Agreement, including the Stripe Terms of Service, and will give Stripe accurate verification information. Payment processing is provided by Stripe; Saplyn is not a bank and does not hold funds.
3.2 The Center is the merchant. Tuition, fees, and deposits are owed by families to the Center. The Center sets its own prices, invoices, discounts, and refund practices and is solely responsible for what families are paying for.
3.3 Payment methods and timing. Payouts are made by Stripe on Stripe's schedule. Bank (ACH) payments can fail or be returned days after appearing to succeed; the Service reflects the status Stripe reports.
3.4 Refunds, disputes, and chargebacks. The Center is financially responsible for refunds, chargebacks, ACH returns, and related processor fees on its payments. If any of these is debited from Saplyn first, the Center will reimburse Saplyn and authorizes Saplyn to recover the amount from the Center's later payouts or payment method on file.
3.5 Waitlist deposits. The Center must honor the refund terms shown to the family when a deposit is paid.
3.6 Processing and platform fees. Stripe's processing fees apply to the Center's transactions at Stripe's rates. Saplyn's own fees on family payments, if any, are the ones published at saplyn.co/pricing; today there are none. We will tell the Center before a new or increased Saplyn fee takes effect, and it will never apply to payments made before that date.
3.7 Late fees and collections tooling. The Service can add a late fee to an overdue family invoice, send payment reminders, and restrict a past-due family's self-service features. These are the Center's charges and decisions, made through Saplyn as its platform:
(a) The Center configures and owns them. Amounts, grace periods, reminder timing, and thresholds are the Center's settings. Saplyn takes no share of a late fee.
(b) The Center is responsible for lawfulness. The Center will ensure its late fees and collections practices comply with applicable law and its own enrollment agreement. Saplyn provides the mechanism, not advice on whether a charge is permitted.
(c) Restriction is limited to self-service, and never to care. A restriction can pause a family's own app or kiosk check-in and new drop-in bookings. It never prevents a child from being checked in or out by staff or from receiving care. It starts no earlier than 14 days after the family is notified of the missed payment and lifts automatically when payment clears.
(d) Reversible. The Center can reverse any fee the Service assesses.
3.8 Compliance. The Center will use the payments features only for lawful childcare-related charges permitted by Stripe.
4. Customer Data
4.1 Ownership. The Center owns the data it and its Authorized Users submit to the Service ("Customer Data"). Saplyn owns the Service and usage data that does not identify a person or the Center's records.
4.2 Our license. The Center grants Saplyn the right to host, process, transmit, and display Customer Data to provide and support the Service, as described in the DPA and the Privacy Policy. We do not sell Customer Data, use it for advertising, or use it to train AI models. Saplyn may create and use de-identified, aggregated data that cannot reasonably be used to identify any Center or person, and will not attempt to re-identify it.
4.3 Export. The Center may export its Customer Data through the Service's export features during the term and the wind-down period in Section 12.3.
4.4 The Center's data responsibilities. The Center represents that it has all rights, notices, and consents needed to collect Customer Data and have Saplyn process it — including parental consent for photos and media of children, notices or consents for staff records, and authority to share each child's records with the Family Users it connects to that child.
5. The Center's operational responsibilities
5.1 Saplyn is a tool, not a substitute for the Center's own compliance. The Center is solely responsible for complying with childcare licensing and other laws. Compliance-related features (ratio indicators, checklists, reminders, licensing data) are informational aids only, may be incomplete or out of date, and are not legal, regulatory, or medical advice.
5.2 Child safety decisions are the Center's. Check-in records, pickup authorizations, allergy and medication flags, and similar features support — but do not replace — the Center's own verification and judgment.
5.3 Accuracy. The Center is responsible for the accuracy of what it enters.
6. Acceptable use
The Center and its Authorized Users will not: (a) use the Service to violate law or the rights of others; (b) attempt to access another customer's data or circumvent security or access controls; (c) probe or test the Service's security without our written consent; (d) upload malware or interfere with the Service; (e) send spam or abusive content; (f) scrape the Service or use it to build a competing product; (g) resell the Service; or (h) upload unlawful, infringing, or exploitative content. Saplyn reports child sexual abuse material as required by law. We may suspend access immediately for violations that threaten the Service, other customers, or a child's safety.
7. AI features
Some features use artificial intelligence. AI output can be wrong or incomplete; the Center is responsible for reviewing it before relying on it, and must not use it as the sole basis for decisions about a child's health, safety, or care. AI features act on the Center's records only when a person approves the action or the Center has turned on automation for it. Data sent to AI providers is handled as described in the DPA and Subprocessor List and is not used to train their models.
8. Camera integrations
The Service can connect to camera systems the Center owns and operates. The cameras, recordings, and surveillance practices are the Center's alone, including compliance with all recording, consent, and notice laws. Saplyn relays imagery per the Center's configuration and does not monitor it.
9. Intellectual property; feedback
Saplyn and its licensors own the Service. The Center receives a limited, non-exclusive, non-transferable right to use it under this Agreement. Saplyn may use feedback without restriction. Saplyn will identify the Center publicly as a customer only with the Center's consent.
10. Warranties and disclaimers
10.1 Authority. Each party warrants it has the authority to enter this Agreement.
10.2 Availability. We do not promise a specific uptime and do not offer a service-level agreement. The Center must maintain offline procedures for safety-critical operations — attendance, emergency contacts, allergy lists, and pickup authorization — sufficient to operate during an outage.
10.3 Disclaimer. EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THE SERVICE IS PROVIDED "AS IS," AND SAPLYN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SAPLYN DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, AND IS NOT RESPONSIBLE FOR THE ACTS OR OMISSIONS OF THE CENTER, ITS AUTHORIZED USERS, FAMILIES, OR THIRD-PARTY SERVICES (INCLUDING STRIPE AND CAMERA HARDWARE).
11. Indemnification
The Center will defend Saplyn against third-party claims arising from (a) Customer Data or the Center's breach of Section 4.4, (b) the Center's childcare operations or its obligations to families (including payment disputes under Section 3), or (c) the Center's violation of law, and will pay resulting damages finally awarded or agreed in settlement. Saplyn must give prompt notice and reasonable cooperation, and the Center controls the defense (no settlement imposing obligations on Saplyn without its consent).
12. Term, suspension, and termination
12.1 Term. This Agreement runs from account creation until terminated.
12.2 Termination. The Center may terminate at any time by closing its account. Saplyn may terminate on 30 days' notice, or suspend or terminate immediately for material breach, as provided in Section 6, or if required by law or by Stripe.
12.3 Effect. On termination, access ends except that the Center may export Customer Data for 30 days; after that, Customer Data is deleted per DPA § 9. Sections that by nature survive (including 4.1, 9, 10, 11, 13, 14, 15) survive.
13. Limitation of liability
13.1 Cap. EXCEPT FOR EXCLUDED CLAIMS, EACH PARTY'S TOTAL LIABILITY ARISING OUT OF THIS AGREEMENT IS LIMITED TO THE FEES PAID OR PAYABLE BY THE CENTER TO SAPLYN IN THE 12 MONTHS BEFORE THE FIRST EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.
13.2 No indirect damages. NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.
13.3 Excluded claims. The cap in 13.1 does not apply to the Center's payment obligations (including Section 3.4 reimbursements), the Center's obligations under Section 11, the Center's breach of Section 6, or a party's gross negligence or willful misconduct.
13.4 Nothing in this Agreement limits liability that cannot be limited by law.
14. Governing law
This Agreement is governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Subject to Section 15, the state and federal courts located in Delaware have exclusive jurisdiction.
15. Dispute resolution; arbitration; class waiver
15.1 Informal resolution first. Before filing a claim, the complaining party will send a written description of the dispute to the other (for Saplyn: legal@saplyn.co), and the parties will try in good faith to resolve it within 60 days.
15.2 Binding arbitration. Any dispute arising out of this Agreement or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, by one arbitrator, by videoconference or, if an in-person hearing is required, in Wilmington, Delaware. The Federal Arbitration Act governs this section.
15.3 Exceptions. Either party may bring an individual claim in small claims court, or seek injunctive relief in court for intellectual-property infringement, unauthorized access, or misuse of Customer Data.
15.4 Class waiver. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is unenforceable as to a claim, that claim (and only that claim) proceeds in court under Section 14.
15.5 Opt-out. The Center may opt out of Sections 15.2–15.4 by emailing legal@saplyn.co within 30 days of first accepting this Agreement.
16. General
16.1 Changes to this Agreement. We may update this Agreement by posting the new version here with a new effective date. For material changes we will notify the Center by email or in-app before they take effect. Continued use after the effective date is acceptance. Changes to Section 15 apply only to disputes arising after the change.
16.2 Notices. Saplyn may give notice by email to the Center's admin account holders or in-app; the Center may give notice to legal@saplyn.co or Mommalyn Inc., 3723 Greenville Ave STE 41398, Dallas, TX 75206.
16.3 Assignment. Neither party may assign this Agreement without the other's consent, except to a successor in a merger, acquisition, or sale of substantially all assets.
16.4 Miscellaneous. This Agreement (with the documents it incorporates) is the entire agreement about the Service. Neither party is liable for delay or failure caused by events beyond its reasonable control. No waiver is implied from a failure to enforce. If a provision is unenforceable, it will be limited to the minimum extent necessary and the rest remains in effect. The parties are independent contractors, and there are no third-party beneficiaries.